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Communicate with Tesvor at any time - Tesvor Blog

Communicate with Tesvor at any time


Valuing and being attentive to the consumers is key for Tesvor to keep good sales.


Tesvor always try utmost to provide the best purchase experience for the customers. Among them, after-sales service is the most essential part of it, and it is a major contributor to retaining you.


What is the Tesvor after-sales service?


1.Tech support via email

This part is the most significant of service,also is the most professional.

  • Ask for the buyers feedback

Tesvor will regularly contact the customers for product experience via emails, keep knowing the robot issues in the first time.

  • Solve your problem

There will be a professional technical support team to answer your questions comprehensively and meticulously.


If any question,

1.Submit Form https://www.tesvor.com/de/contact/

2.Email to service@tesvor.com to get a fast solution.

(Just choose one of them)

Our support team would like to help you.

Tesvor_ after_sales_01


2. Online chatting

Tesvor provides online chatting with two different platforms

-Weback APP and Website messenger

  • Weback APP


Open the APP, you can directly click the button in the upper right corner to submit a service card-form, then start a live chat, our support team will reply to your messages asap with the professional support.


  • Website messenger


You can visit our official website:www.tevor.com.

There is a pop-up window for online chatting in the lower right corner of the homepage.Then follow the guide of a chat bot to find your answer; if it couldn’t help you out, you also can choose a conversation with our real service stuff. In addition, get information about related discount promotions is a fast way on our website.


3.Local Phone customer service


Tesvor have US and DE phone service support now.

You can call below phone numbers directly to contact us :

US :1-888-921-0007 Mon-Fri 9AM-5PM (PT)

DE :+49 69 365065463 Mon-Fri 9AM-5PM

Looking forward to your call!


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