Have you turned on the power switch on the side of the robot? If not, please turn on.
While charging on the dock, will the light on the robot turn on? If NO, please contact firstname.lastname@example.org for the warranty with your order information. Thank you. If YES, please ALSO try to charge the robot with the adapter directly, without using the doc...
Clean the 4 parts as the pictures show
Reboot the robot vacuum ( not under charging status / removing it from the dock ), the power switch is on the right side of the robot.After power off, please wait for 2-3 mins, then power it on
Reboot the robot vacuum ( not under charging status / removing it from the dock ), the power switch is on the right side of the robot.
After power off, please wait for 2-3 mins, then power it on.
Please try to change a place for the dock and place the ...
Reboot the robot vacuum first. (The robot should not be on the charger wait for 2-3 mins before power on).Use the remote control, click the edge cleaning first, then smart cleaning.Or Use your app, click smart cleaning on your app, then it will be fixed.